Privacy Policy

Effective date: 21 October 2026

connectopia Co., Ltd. ("we", "us"), a company based in the Republic of Korea, makes Large Print Calendar ("the app") for people who want a calendar that is easy to read and easy to use. This policy explains what personal information the app handles when it is set to the Australia region, why, and the rights you have under Australian privacy law (the Privacy Act 1988 and the Australian Privacy Principles, or APPs).

We are responsible for the personal information described in this policy.

1. At a glance

• Your events, notes, step counts, and most app settings stay on your device. They are not sent to our servers automatically.
• We never ask for or collect your precise location or your contacts.
• The app is free and may show ads from Google AdMob. We are switching ads on country by country, so you may not see ads in Australia yet. Ads may be personalised, and you can limit that (§9).
• We never use your events, notes, name, or step counts to target ads.
• Usage and error reports help us improve the app. You can turn them off in Settings › Help & backup › Send diagnostic info.
• We do not sell your personal information.
• You have rights over your information, including access and correction, and the right to complain to the Office of the Australian Information Commissioner (§10).

2. What we handle

a. On your device

• Profile: the name you choose to be called and your daily step goal
• Events: title, notes, date, time, reminders, and repeat settings
• Calendar import and export: events and calendar names from the calendar on your phone that you select (such as Google Calendar), and the result of each import or export
• App settings: calendar display, region (including which state or territory public holidays you follow) and language, daily reminders, step display, and vibration
• Health and activity: step counts, your step goal, goals you reached, and whether the activity permission is granted
• Backup files you create yourself

Your step counts stay on your device. They are not sent to our servers or to any analytics service. Whether a permission was granted, or whether a feature worked, may be recorded without any step values.

b. On our servers and in Firebase

• Firebase anonymous authentication ID and app installation identifier
• App integrity tokens (Play Integrity) with basic device and app information
• Consent records: that you accepted the Terms of Service and this Privacy Policy, the version you accepted, when you accepted it, the app's region and language, your device platform, and a local installation key
• Server calls: which server feature was called, your IP address, the time, and whether the call succeeded
• Remote settings: your country code, language, time zone, and operating-system and app versions, used to deliver the right app settings
• Usage reports (Google Analytics for Firebase): which screens and features were used and how often, with the app instance identifier, basic device and app information, and your device's advertising identifier if your device makes it available. They never include your name, your events, your notes, or your step values
• Error reports (Firebase Crashlytics): crashes and non-fatal errors, stack traces, the app's state at the time, and device, operating-system and app versions
• Feedback ("Share feedback" screen): the message you write (5 to 2,000 characters); an email address, only if you choose to enter one so that we can reply; and, only if "Include device information" is on, the app version and build number, the device language and country, the device model, and the operating-system version. We do not add your anonymous ID, installation ID or analytics ID to feedback. A copy of each message, with the same details, is also delivered to our company email inbox so we do not miss it. To limit spam, we keep for two hours a one-way hash (not the original value) of your app's integrity token, or of your IP address if the token is not available, with a count of messages sent in that hour.
• Unsent feedback: if a message cannot be sent, the app keeps up to 20 unsent messages on your device, not encrypted, and tries again later, until they are sent or you clear the app's data.

c. Handled by Google when ads are shown

• IP address, and the approximate country or region estimated from it
• Your device's advertising identifier and other device and app identifiers
• Device, operating system, app version, language, and basic network information
• Ad requests, impressions, clicks, and ads you viewed
• Ad privacy choices you made, and whether a privacy message applies in your area
• Diagnostic information about the ad software, such as crashes, performance, and delays

The app does not request GPS or precise location permission.

3. Why we handle it

• To provide the calendar, events, reminders, backup, calendar import and export, and step features you ask for. This is the primary purpose for which we collect it.
• To keep your settings, and to record that you accepted the Terms of Service and this Privacy Policy. We can show that you agreed.
• To find and fix errors, keep the service stable, prevent abuse of our servers, and answer your questions. These are related purposes you would reasonably expect.
• To understand which features are used so we can improve the app. These reports are on by default, and you can turn them off at any time in Settings › Help & backup › Send diagnostic info.
• To show ads that keep the app free, measure how ads perform, limit how often you see the same ad, and prevent ad fraud. Ads may be personalised based on your device's advertising identifier. You can limit this as described in §9.
• To read and answer the feedback you send, investigate problems you report (using the device information, if you included it), reply if you gave an email address, and improve the app. You choose to send it, and we use it only for this and related purposes. Giving an email address and device information is optional.

If you do not use an optional feature, or you decline a permission, the related information is not handled. Only that feature is limited.

4. How long we keep it

a. On your device

• Profile, app settings, events, notes, reminders, and step records: until you delete or change them in the app, clear the app's data, or uninstall the app
• Events you exported to another calendar: until you delete them in that calendar
• Backup files you saved or shared: until you delete them where you saved them. They remain after the app is uninstalled.

b. On our servers and with our service providers

• Consent records and installation keys: for as long as you use the app and we need to show that consent was given. Deleted when no longer needed, or when you ask us to delete them (§10)
• Firebase anonymous ID: a random identifier that does not contain your name. When you ask us to delete your information, we delete the sign-in account for this ID together with your consent records (§10)
• Usage reports: up to 14 months, including the copy we keep for analysis, and then deleted automatically
• Error reports: up to 90 days, including the copy we keep for analysis, and then deleted automatically
• Ad information: handled by Google under its own retention rules (§5)
• Server logs: records of calls to our servers, which may include the anonymous ID, kept for up to 30 days and then deleted automatically
• Feedback (message, optional email address, optional device information): one year from the day we receive it, then deleted automatically. We delete the copy in our company email inbox on the same schedule. You can ask us to delete it sooner (§10)
• Spam-protection hash for feedback: two hours
• App integrity, remote settings, and server-call information: for as long as each provider needs it to deliver the service, keep it secure, prevent abuse, and meet legal requirements

We cannot remotely delete information that is stored only on your device,

events in another calendar service, or backup files you keep.

5. Who we share it with

We do not share your information for purposes unrelated to the app unless the law requires it or you agree. Our service providers act on our instructions or under their own terms, as described here.

• Google Firebase (Authentication, Cloud Firestore, Cloud Functions, App Check, Remote Config, Google Analytics for Firebase, Crashlytics): anonymous sign-in, consent records, server features, app integrity checks, remote settings, usage reports, and error reports
• Google AdMob and Google User Messaging Platform: showing ads, measuring them, preventing fraud, and asking for and storing your ad privacy choices where a consent message applies. Google uses this information under its own policy: https://policies.google.com/technologies/partner-sites
• Google Cloud BigQuery: a copy of usage and error reports that we keep for analysis, for the periods in §4
• YouTube (Google): the Relaxing Music screen plays music in the official YouTube player inside the app. When you play music, YouTube may collect information such as your IP address, device and browser information, and viewing activity, and handles it directly under its own terms and privacy policy. YouTube Terms of Service: https://www.youtube.com/t/terms · Google Privacy Policy: https://policies.google.com/privacy
• Cloudflare (pictures and audio for each date): the date details screen downloads that day's picture, and where the app offers a spoken reading, its audio file, from our image server, which Cloudflare runs for us. If you have opened date details, the app may also download pictures for yesterday through the next 7 days when you open it, so they show without waiting. If you have used Read aloud, it may also download audio recordings for the same days. The app checks the list of available pictures and audio files about once a day. To deliver the pictures, audio files and that list, Cloudflare handles your IP address and basic connection details such as the time and the request path (the file or list requested). The app sends no other information. Cloudflare's privacy policy: https://www.cloudflare.com/privacypolicy/
• Google Workspace (company email): receives a copy of each feedback message, which we delete after one year (§4)
• Your phone's calendar (such as Google Calendar) and Android activity recognition: used only when you grant permission, to provide calendar import and export and the step features

6. Where information is processed and international transfers

Information is sent over encrypted (HTTPS) connections and is processed in these places:

• Consent records (Cloud Firestore) and our analysis copy (BigQuery): Google Cloud data centres in the United States
• Feedback (Cloud Firestore): Google Cloud data centres in the United States
• Server features, including receiving feedback (Cloud Functions): Google Cloud data centres in Seoul, Republic of Korea
• Company email (Google Workspace), which receives a copy of feedback: Google's global infrastructure, including the United States
• Other Firebase services: Google's global infrastructure, including the United States
• Ads (Google AdMob and Google User Messaging Platform): Google's global infrastructure, including the United States
• Date pictures and audio (Cloudflare): stored in Cloudflare R2 in North America and delivered through Cloudflare's global network
• Our team: we operate from the Republic of Korea and may access this information there to support you and run the service

Recipients: Google LLC, Google Cloud, and their subprocessors (Google's privacy policy: https://policies.google.com/privacy), and Cloudflare, Inc. for date pictures and audio (§5).

Australia, the Republic of Korea, and the United States are different legal systems. When your personal information is sent to a recipient outside Australia, we take reasonable steps to make sure the recipient handles it in a way that is consistent with the Australian Privacy Principles (APP 8), for example through the provider's contractual terms. You can ask us for details by email (§15).

7. Permissions

• Notifications: event reminders and the daily reminder
• Physical activity: to show your step count and step goal
• Calendar: to import events from and export events to the calendar on your phone (such as Google Calendar)
• Alarms and reminders: to show reminders at the exact time you chose
• Network: to reach our server features and to show ads
• Advertising ID: to show and measure ads (§9)
• Full-screen reminders: to show an important reminder over the lock screen, only if you allow it
• Ongoing step counting: a notification stays visible while the app counts steps in the background
• Run after restart: to restore reminders and step counting after your phone restarts

We do not ask for every permission when you first open the app. We ask when you turn on or use the feature that needs it. You can withdraw any permission in your device settings; only that feature is limited.

8. Usage and error reports

The app sends usage reports (which features were used) and error reports (crashes and errors) so we can fix problems and improve the app. They never include your name, your events, your notes, or your step values.

You can turn both off: Settings › Help & backup › Send diagnostic info. Turning it off stops both usage and error reports, and the setting stays off after you restart the app. You can turn it back on at any time. This setting does not change ads; see §9 for ad choices.

App integrity checks, remote settings, and server features still handle the basic device and network information described in §2(b) while you use the app.

9. Ads

The app may show banner or native ads from Google AdMob, for example at the bottom of the date details screen. We are switching ads on country by country, so you may not see ads in Australia yet. Advertisers decide what their ads say, and tapping an ad may open another website or app.

Google's consent message (Google User Messaging Platform) is shown only where the law in your location requires it, mainly in Europe. In Australia the app does not show its own consent message before ads. Ads may be personalised using your device's advertising identifier and the information in §2(c), unless you limit it as described below, and non-personalised ads still use some device and connection information to show ads, measure them, and prevent fraud. The app never sends your events, notes, name, profile, or step counts to advertisers.

How to limit personalised ads

• On your device: Settings › Google › Ads (names may vary by device) lets you delete or reset your advertising ID. Without it, you still see ads, but they are less personalised.

10. Your rights and how to use them

Under the Australian Privacy Principles you have the right to:

• be told how your information is used (this policy)
• ask for access to the information we hold about you (APP 12)
• ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading (APP 13)
• ask us to delete your information. Australian law does not give a general right to erasure, but we will delete the information we hold about your app when you ask, as described below, unless the law requires us to keep it
• withdraw your consent at any time, where we rely on consent, without affecting what happened before

We do not make decisions about you using automated processing that has legal or similarly significant effects.

What you can do yourself

• On your device: change or delete your profile, events, and settings in the app, or clear the app's data
• Permissions: withdraw them in your device settings
• Ads: change personalised ad choices as described in §9
• Usage and error reports: turn them off in Settings › Help & backup › Send diagnostic info

Information on our servers

Email info@connectopia.ai. Because the app has no sign-up or login, we need a way to find the information that belongs to your app. The easiest way is to open Settings › Help & backup › Terms & Privacy Policy › Privacy request in the app and tap Email us. This creates an email that already includes your app's request code, so we can find your information without asking for anything else. If you write to us another way, please include the request code shown on that screen.

We will respond within a reasonable period, and we aim to do so within 30 days. If we cannot give you access or correct information, we will tell you why in writing, and how to complain. We do not charge you for making a request.

When we delete your information, we delete the consent records linked to your app's anonymous ID and the sign-in account for that ID. Server logs and usage and error reports are deleted automatically within the periods in §4. We keep a minimal record, linked to the anonymous ID, that shows only when the deletion was made. It contains none of the deleted content and exists so that old consent records sent from your phone are not recreated by mistake. We may keep information when the law requires it.

Complaints

If you are unhappy with how we handle your information, please contact us first. If we do not resolve your concern, you can complain to the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au/privacy/privacy-complaints or telephone 1300 363 992.

11. Children

The app is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us personal information, email info@connectopia.ai and we will delete it.

12. Other regions

If you change the app's region in Settings (for example, to the United States), the features and privacy policy for that region apply, and the app shows you that region's policy.

13. How we protect information

We limit access, manage permissions, encrypt traffic with HTTPS, keep external keys in protected storage, verify app and device integrity, and limit how often a device may call our servers.

If a data breach is likely to result in serious harm to you, we will notify you and the OAIC as the Notifiable Data Breaches scheme requires.

No method removes every risk. A lost device, a backup file you exported, an operating-system backup, an outage at a service provider, or your network can create risk, so please keep your device locked and your accounts secure.

14. Changes to this policy

If the law, the app's features, or a service provider changes in a way that matters, we will update this policy and tell you in the app or by another appropriate method. The effective date at the top shows when it last changed.

15. Contact

Privacy Officer · info@connectopia.ai

connectopia Co., Ltd.

505, 324 Sinbanpo-ro, Seocho-gu, Seoul, Republic of Korea

Email: info@connectopia.ai